Warranty


Qmadix warrants its products against material defects or workmanship for up to one year. This warranty does not cover damages resulting from accident, misuse, abuse, tampering, commercial use, acts of God or modification. In no event will Qmadix be liable for damages in excess of purchase price.

Please see warranty information located on product packaging for specific warranty term of product purchased. Warranty period begins from original date of purchase.  A dated proof of purchase is required to obtain warranty assistance.  Qmadix will, at its option, repair or replace the product with a new, refurbished or like-product.  Any parts or product replaced under this warranty will become the property of Qmadix. Customer is responsible for any shipping costs to Qmadix if the item is required to be returned.

Free USPS return shipping on warranty replacements within Continental US only.

 

How to file a Warranty Claim for your Qmadix Product

The following will be needed to process a warranty claim. To facilitate your request, please email the following to customerservice@qmadix.com:

    1.  A copy of your purchase receipt
    2.  A picture of the product (please state if sending a photo is not possible)
    3.  Your name and complete return shipping address for your replacement product

For assistance with your warranty claim, contact us at customerservice@qmadix.com.